Your next hire is out there for as low as $10.68/hr USD.
We'll help you hire a Customer Onboarding Specialist for significantly cheaper than hiring a US employee.
or 📞 call our office anytime, (860) 500-1469
Why hire with The People Company?
Low cost by hiring from the Philippines and Latin America
Your company's next customer onboarding specialist lives in the Philippines or Latin America, but has a great understanding of Western work culture!
Speaks incredible English
All of our hires speak English at a C2 level or above -- the highest level of qualification provided by the Cambridge Assessment.
Years of experience being a customer onboarding specialist
The average candidate we place has 7+ years of experience working for US companies as a customer onboarding specialist. You'll get someone who can hit the ground running!
or 📞 call our office anytime, (860) 500-1469
Stop overpaying for labor, and come join The People Company!
🤢 $5,096 USD per month
average 🗽 US salary
🇵🇭 $1,880 USD per month
average Philippine salary for customer onboarding specialists
🇻🇪 🇦🇷 🇲🇽 $2,256 USD per month
average LatAm salary for customer onboarding specialists
From $10.68/hr, all-in. No upfront fees, our fee is included in the rate.
$0 – your new hire’s first week. We pay their salary while you get comfortable with them.
$0 – payroll tax, workman’s comp, unemployment insurance, benefits, etc. or anything else you have to pay with a US employee.
$0 – onboarding fees. We give each customer personalized, white-glove service.
$0 – recruiting fees. We seek out, interview, and vet your new hire for free.
$0 – payroll & global compliance. We take care of all of the headache that comes w/ hiring someone internationally.
$0 – unlimited support. Get unlimited phone & email support with managing/onboarding your hire.
or 📞 call our office anytime, (860) 500-1469
How does it work?
1. Hop on a call
We’d hop on a phone call and get a little more context as to what you and your team are spending their day on, and what you’d like to outsource.
We’ll use this data to find the perfect assistant (or assistants, depending on your org size!)
Timeframe: 1-2 days
2. We headhunt
Our headhunter would take the data from our phone call and find candidates from our talent pool with experience in supporting teams in your industry.
Bonus points for experience with your CRM and tools, and a great culture fit.
Timeframe: 2-3 days
3. Interview & trial
We’ll present three compelling candidates and you can interview as many of those as you’d like. When you’ve found a great assistant, we will pay their first week’s salary so you can be confident they’ll be a value-add.
If they’re not a good fit, we’ll work night and day to find someone who is.
Timeframe: 7 days
Expect customer onboarding specialists that can fit this job description:
They'll have proficiency in these tasks:
-Schedule and conduct introductory calls or meetings to welcome new customers and address their initial questions.
-Customize onboarding plans to meet the specific needs and goals of each customer.
-Train customers on product features and functionalities through webinars, tutorials, or hands-on demonstrations.
-Provide clear and concise documentation, such as user guides or FAQs, to support customers during the onboarding phase.
-Monitor customer progress during onboarding and proactively address any challenges or concerns they encounter.
-Coordinate with internal teams to ensure a seamless handoff from sales to onboarding.
-Collect feedback from customers during onboarding to identify areas for improvement in the process.
-Keep detailed records of customer interactions and progress in a customer relationship management (CRM) system.
-Communicate regularly with customers to keep them engaged and informed throughout the onboarding process.
-Collaborate with product and support teams to resolve technical issues or answer complex customer questions.
-Celebrate customer milestones, such as completing onboarding or achieving initial success with the product.
They'll know how to handle these responsibilities:
-Provide training and resources to help customers understand product features and functionality.
-Customize onboarding strategies to address specific customer goals and requirements.
-Monitor customer progress during onboarding and proactively address potential challenges.
-Maintain detailed records of customer interactions and milestones within a CRM system.
-Collaborate with sales and support teams to ensure seamless communication and -alignment.
-Collect feedback during onboarding to identify areas for process improvement and customer satisfaction.
They'll have these qualifications:
-Strong interpersonal and communication skills to build relationships with customers.
-Ability to quickly learn and explain complex products or services.
-Experience with CRM software and customer onboarding tools.
-Problem-solving skills to address customer challenges effectively.
-Time management and organizational abilities to handle multiple onboarding processes simultaneously.
-Familiarity with customer success or support practices to ensure smooth transitions.
They'll be proficient in your 'tech stack', which may include:
or 📞 call our office anytime, (860) 500-1469
RecruitU hires great team members at 18% of the US cost with The People Company
RecruitU used The People Company to place Rico, an administrative assistant who took off vital business processes. This saved the founders a ton of time and allowed them to focus on ‘more important’ work.
Brooks Gammill, Co-Founder at RecruitU
⭐⭐⭐⭐⭐ "Hiring Rico through The People Company has been an absolute game changer. Since onboarding Rico I can now spend more time on sales and prospecting knowing that my all my administrative tasks are dealt with"
